We regularly ship Mondays and Wednesdays. Orders placed after 3pm ET on Wednesdays will ship the following Monday. We do this to ensure the chocolate doesn’t melt in transit. During Christmas, Valentine's Day, and Mother's Day we ship on additional days to meet holiday deadlines.

We ship via UPS and USPS. Our standard ship times vary by delivery zip code and package weight, but the longest time will be 5 days in cold weather months and 3 days in warm weather months.

When your order ships, we’ll send you a tracking number. You’ll also receive a confirmation email when your package arrives.

We currently only ship within the continental U.S. We can ship beyond that by exception, email us at hello@springandmulberry.com.

If the order has shipped out, you’ll need to contact UPS and USPS directly. If you have not yet received a shipping confirmation, email us at hello@springandmulberry.com and we’ll try to help.

Unfortunately, not – because our products are perishable and require proper storage, we cannot accept returns. If there are any problems with your order, please reach out at hello@springandmulberry.com so that we can assist you.

In warm weather months, we ship Mondays and Wednesdays with express shipping using ice packs and insulation.

Yes, that’s to be expected, as ice packs start to melt as soon as they leave our packing team. As long as your chocolate is not melted, it is fine that your ice packs are no longer frozen.

We do not ship to Arizona, Texas, or Florida from June-September. Sorry, it's just too HOT. We ship to all other states year round.

The most common reason chocolate melts in transit is that it is left outside in direct sun. The best way to prevent this is to bring your package inside within an hour of delivery.

If your order melted in transit, please get in touch at hello@springandmulberry.com within 5 days of delivery with photos and we’ll do our best to make it right.

Yes! We offer a complimentary handwritten note with each order. Please mark your order is a gift and include your gift message in the indicated section upon checkout.

Yes! We like to make our products beautiful enough to gift. Additionally, the gift sets include a custom sleeve for a lovely gifting experience. The box your products ship in also include added touches to elevate the experience.

At this time, we can only deliver to one address per order. Please place a separate order for each address or email us directly at hello@springandmulberry.com for large orders (see below).

Yes, we do offer assistance with corporate gifting and large orders. Please email us at hello@springandmulberry.com and we’ll work with you to build a custom order. Please let us know your budget per recipient, the number of recipients, the date required for delivery, and if delivery will be made to one or multiple addresses.

We eat organically and believe it is important for the health of our bodies and the planet. We use organic ingredients whenever and wherever possible. Please see the back of each bar for a complete list of organic ingredients.

All of our chocolate bars are plant-based and all flavors are vegan with the exception of the Lavender, Bee Pollen, Rose Petal Bar. Bee pollen is the byproduct of a worker honeybee, therefore making it an animal-derived food.

We do not use any milk products in the production of our chocolate, although the facility that produces our chocolate manufactures products using milk chocolate.

Our products are naturally gluten-free, but are produced on equipment that also processes wheat products. That means there may be traces of gluten.

The only chocolate bar that directly contains nuts is our Medjool Date, Pecan, Himalayan Salt Bar. All other products do not directly contain nuts, however, our products are manufactured on equipment that processes peanuts and other tree nuts, so may contain traces.

California's maximum allowable dose level (MADL) for lead is 0.5 micrograms per ounce. The lead levels in our Suhum Cacao are ~50% below this threshold at 0.28 micrograms.

California's maximum allowable dose level (MADL) for cadmium is 4.1mcg per ounce. The levels in our Suhum Cacao are 75% lower than this limit at 1.1mcg per ounce.

The best buy date is located on the back of each bar. We recommend eating our chocolate within one year of production.

Store your chocolate in a cool, dry place such as a kitchen pantry. Our chocolate does not contain stabilizers and so it can melt above 75F.

We do not recommend refrigerating or freezing our chocolate, as it can cause the chocolate to bloom.

Our dark chocolate is sweetened exclusively with dates, which have a higher moisture content than sugar. As a result, the chocolate can bloom in the refrigerator or freezer, even is stored for short periods of time.

Blooming is caused by the sugars of the dates crystalizing, leading to a speckled appearance on the surface of the chocolate. Bloom is unsightly but does not harm the flavor or shelf life of the chocolate.

Spring & Mulberry is the intersection in New York City where Kathryn would meet her husband for dinner when they first started dating. Spring is also a time of rebirth, when plants and trees come to life, ultimately bearing fruits like mulberries that nourish our bodies and sweeten our lives.

As a culture, we tend to think of sweet as one thing. A sugar-packed treat where we take a bite, and boom - we get the sugar high, but it does a number on us. We’re on a mission to transform America’s relationship with sugar by exploring a world of sweet centered around globally sourced, naturally derived, whole ingredients that offer nuanced sweetness and antioxidant packed nutrition.

All of our products and packaging are designed, developed, and made in America. Our company is based in Raleigh, North Carolina.

All of our packaging is recyclable or reusable, including the wrapper around the bar. We also seek to use modern, minimal design in our packaging so that each element employed is necessary for preservation or protection of the product.

All of our products and packaging are manufactured in the US, which reduces the carbon footprint caused by shipping abroad. It also supports American business.

Our team of food lovers is always growing. If you see a job posting that interests you, please apply there. Otherwise, shoot us an email at careers@springandmulberry.com with your resume, what you’re passionate about, and why you’re excited to join Spring & Mulberry.

We’d love to chat! Shoot us a note at press@springandmulberry.com.

We’d love to chat! Shoot us a note at friends@springandmulberry.com.

Great! Please email us at wholesale@springandmulberry.com and include your location, website, and other brands you sell.